A Patient’s Journey to Better Hearing


The process of improving your hearing is a journey. It begins with awareness and identification of your hearing difficulties and follows a customized path resulting in a successful outcome. The following steps are designed to facilitate this journey and make the path to better hearing easy for you. We recommend your family join you in this journey, not only to support you along the way, but because having a hearing deficit affects those around you, too.

Diagnostic Tests

The initial hearing evaluation will create a specific profile of your hearing. Your profile will tell us how much speech your ears hear and how much they miss. It will also give us further information on how much difficulty you have hearing in the presence of background noise. Finally, it will tell us if you need to be referred to a physician for medical follow up

Consultation & Treatment

At the hearing consultation, we explain the results of the hearing evaluation, discuss the situations in which you are having difficulty hearing and find out what is important to you. We recommend a plan for improving your hearing that may include hearing devices, direct connection with your cell phone for adjusting and streaming sound, TV & phone accessories, education classes, lessons about useful communication skills and auditory training to enhance your listening skills.

Hearing Devices

If you need hearing devices, you will experience how they enhance soft speech, make conversational speech clear and minimize the difficulty of hearing in areas with ambient sounds and background noise. They also provide a rich source of acoustic information to the hearing centers in your brain which reduces the strain to hear and contributes to overall good cognitive health. Our goal is to choose devices that match your needs, your hearing profile, your cosmetic preferences, and that fit within your budget.

Education Classes

We invite you to join our informal Listen UP Now classes where you will learn about a variety of topics related to hearing heath and communication, including practical strategies that can be used immediately.  We encourage new users of hearing devices to attend these classes to learn more about cleaning the devices, adjusting to them, and connecting to smart phones and tablets.

Listening Training

Auditory training improves listening skills and allows the brain to analyze the new sounds that it is receiving. We highly recommend these fun and interactive computerized games that help you develop active listening skills & strategies for better hearing and communication. We offer both LACE™ and cLEAR™ training programs.
Communication 5 Keys

5 Keys to Communication

Good communication skills are crucial to improving your hearing and your quality of life. The 5 Keys Communication™ program an excellent resource we offer to teach the 5 important techniques for better hearing and listening – skills that can be used by anyone, regardless of hearing ability. The program consists of a communication handbook and weekly eLessons that include communication strategies, hearing aid tips, information about other hearing-enhancement technologies, games & activities, and links to consumer organizations.

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