Putting Your Needs First Is The Difference

"We've created a very special environment here,

one that always puts your needs first."

"Your satisfaction comes with a 100% guarantee." 

Darcy Benson, Au.D., Doctor of Audiology

Owner, California Hearing Center

The reason we can offer such a strong guarantee is because we listen and take the time to find out what you need, as well as what fits your lifestyle.  We understand that hearing instruments need to be the right type, the right shape, the right size, and the right fit for your specific hearing problem.  Our audiologists will educate you and explain the benefits of each type of hearing aid technology.  After extensive testing, we will tell you which hearing system we think is best and why, and we will listen to what you have to say.

We have had thousands of satisfied patients who have made our care a regular part of their lives.  We look forward to having you join our family and helping you hear all the wonderful sounds of life, too.

How Our Trusted Care Starts.

At California Hearing Center, we give you one of the most comprehensive hearing evaluations you will ever have.  This is done to obtain an accurate diagnostic assessment of your hearing.  We begin with an extensive history of your hearing problems and then complete the following:

• Audiometric Test of your hearing sensitivity at a variety of different frequencies (pitch)

• Speech Threshold testing to pinpoint the lowest volume at which you can identify words

• Word Recognition Test to evaluate your hearing clarity for speech

• Impedance Test to detect middle ear or eardrum problems

• Speech in Noise test to determine your ability to hearing with competing background noise 

• Communication Needs Assessment to establish your specific hearing needs based on your own lifestyle

All of this extensive testing determines your "Patient Profile."

Your Patient Profile = Your Special Communication Needs.

Your complete "Patient Profile" tells us the specific nature of your hearing loss and allows us to determine if hearing devices are appropriate for you. If our testing indicates that you may have a medical problem with your ears, we will refer you to a physician for medical care. If not, we will recommend hearing devices that fit your specific needs.

We offer the latest in high-fidelity, 100% digital hearing instruments that give you not only an accurate fitting, but clearer, cleaner sound quality as well. Our goal is to provide hearing aids which amplify sound clearly in many different situations. Plus, we offer discrete and attractive devices that are so small, people will not know you are wearing them.

Service You Can Count On. Guaranteed!

We do more than just guarantee products; we guarantee service, too. That is why you will find:

30-Day Trial Guarantee: For every new hearing system you purchase, we give you 30 days to try it out (and, if needed, we can extend it a little longer). During this time, we fine-tune your system to ensure that both fit and function meet your hearing needs. If you are not satisfied, you can bring your hearing aids back for an exchange or a refund.

L.A.C.E:  The fitting of each hearing device is combined with a fun, interactive, computerized program to improve your listening ability and augment the benefit from your hearing devices.  This home or office-based program will help you develop skills and strategies to hear better in situations that are typically difficult for anyone to hear in.  Listening and Communication Enhancement is an essential component of your individual treatment plan.

Guaranteed Follow-Up: Our trusted service continues long after your first visit. We provide free follow-up visits throughout the first year.  We can also take care of many simple repairs right here in the office.  We pride ourselves on making sure your hearing devices are fitted correctly and that you are completely satisfied for many years to come.

 

  Services That Are Music To Your Ears.

• Audiologist with a Master's Degrees or Doctor of Audiology degree
• Full range of hearing tests
• Sound-treated test booths
• Computerized hearing device fittings
• In-the-canal, in-the-ear & behind-the-ear instruments
• "Real World" conditions testing
• Free training sessions with every purchase
• Free routine cleanings for the life of your hearing aids
• Full range of assistive listening equipment

Convenient And Affordable.

We are here to help you improve the quality of your life. We will work within your budget to make sure that happens. Here are the additional ways we make it easy for you to improve your hearing:

• Competitive prices
• Participation with many insurance plans
• On-site lab for repairs needed
• All credit cards accepted:  Visa, MasterCard, American Express and Discover
• In-office servicing & cleaning of aids
• Convenient downtown locations in San Mateo and San Carlos