Comprehensive Care

"We've created a very special environment here, one that always puts your needs first. Your satisfaction comes with a 100% guarantee."

Darcy Benson, Au.D., Doctor of Audiology
Owner, California Hearing Center

Darcy Benson, Au.D.

The reason we can offer such a strong guarantee is because we listen and take the time to find out what you need, as well as what fits your lifestyle. We understand that if you need hearing instruments they will need to be the right type, the right shape, the right size, and the right fit for your specific hearing problem. We educate you and explain the benefits of each type of technology. After extensive testing, we tell you which hearing system we think is best and why, and we listen to what you have to say. We look at your communication needs as a whole.

We have had thousands of satisfied patients who have made our care a regular part of their lives. We look forward to having you join our family and helping you hear all the wonderful sounds of life, too.

How Our Trusted Care Starts.

At California Hearing Center, our patients receive a complete Communication Needs Assessment so that our services are tailored to your needs and your lifestyle. This begins with an extensive hearing health history and a comprehensive hearing evaluation in order to obtain an accurate diagnostic assessment of your hearing.

Communication Needs Assessment

Hearing Health History - with lifestyle needs assessment. This includes your ability to hear clearly on the cell phone, land line phone, television, with music players, etc.
Comprehensive Hearing Evaluation
- Pure tone threshold - testing of your hearing sensitivity at a variety of different frequencies (pitch)
- Speech Threshold - testing with speech to pinpoint the lowest sound level at which you can identify words
- Word Recognition - testing to evaluate how clearly you can identify the different sounds in speech
- Tympanometry - testing of eardrum mobility and any middle ear dysfunction
Special Tests - tests which help us to customize a hearing solution for you.
- Speech-in-Noise - testing to determine your ability to hear speech in the presence of competing background noise
- Acceptable Loudness Level - to determine what levels of sound are bothersome to you.

From this assessment we develop a program to improve your hearing that is tailored to you. Your unique profile tells us the specific nature of your hearing loss and allows us to determine the best components for your individual Communication Enhancement Plan. If hearing devices are appropriate for you, we recommend hearing devices that fit your specific needs. We educate you on the nature of your hearing profile, give you some practical communication strategies, set you up with a fun, computer-based program for auditory training, and show you other devices that can help you with the television, telephone or music systems.

We offer the latest in 100% digital, high fidelity hearing instruments that give you not only an accurate fitting, but clearer, cleaner sound quality as well. Our goal is to provide hearing devices which amplify sound clearly in many different listening situations, from quiet places, to those with background interference. We offer discrete and attractive devices that are so hidden in the ear, people will not know you are wearing them. Some can even be worn 24 hours a day with no batteries to change.

Service You Can Count On. Guaranteed!

We do more than just guarantee products, we guarantee service, too. That is why you will find:

30-Day Return Option.

For every new hearing system you purchase, we will give you 30 days to decide if it's right for you (and, if you need it, we can extend it longer). During this time, we fine-tune your system to ensure that both the fit and function meet your hearing needs. If you are not satisfied, you can exchange or return the devices.

L.A.C.E.

The fitting of each hearing device is combined with a fun, interactive, computerized program to improve your listening ability and augment the benefit from your hearing devices. This home or office-based program will help you develop skills and strategies to hear better in situations that are typically difficult for anyone to hear in. Listening and Communication Enhancement is an essential component of your individual treatment plan.

Guaranteed Follow-Up.

Our trusted service continues long after your first visit. We provide free follow-up visits throughout the first year. We can also take care of many simple repairs right here in the office.We pride ourselves on making sure your hearing devices are fitted correctly and that you are completely satisfied for many years to come.

Services That Are Music To Your Ears.

Audiologists with a Master's Degree or Doctor of Audiology degree
Hearing Instrument Specialists for same-day service
Comprehensive hearing evaluation
Computerized hearing device fittings
All types of devices from daily wear to extended-wear
"Real World" conditions testing
Free training sessions with every purchase
Free routine cleanings for the life of your hearing devices
Full range of assistive listening equipment

Convenient And Affordable.

We are here to help you improve the quality of your life. We will work within your budget to make sure that happens. Here are the additional ways we make it easy for you to improve your hearing: